Effective Date: November 2025

Springwell Counseling (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information through our website, springwellpa.com, and related online services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information You Provide:
  When you fill out a contact form, request an appointment, or communicate with us, you may provide information such as your name, email address, phone number, or other details related to your inquiry.

• Automatically Collected Information:
  Our website uses cookies, analytics tools (like Google Analytics), and advertising technologies (like Google Ads) to collect non-identifiable data such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

  • Referring/exit pages

This helps us understand how visitors use our site and improve our marketing and user experience.

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2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services

• Improve our website, marketing, and advertising

• Monitor website performance and analytics

• Comply with legal obligations

We do not sell or share your personal information for third-party marketing purposes.

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3. Google Ads and Analytics

We use Google Ads and Google Analytics to understand website performance and reach new visitors.
These tools may use cookies or similar technologies to serve ads based on your past visits to our site or other websites.

You can:

• Opt out of Google’s use of cookies for advertising by visiting Google’s Ad Settings.

• Learn more about how Google uses information from sites like ours at Google’s Privacy & Terms page.

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4. Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is ever completely secure, and we cannot guarantee absolute security.

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5. HIPAA Disclaimer

While we take privacy seriously, information submitted through this website is not considered a medical record and is not protected under HIPAA until you become an active client. Please avoid sharing confidential health information through online forms.

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6. Your Choices

You can:

• Disable cookies through your browser settings

• Request that we delete or correct your personal information by contacting us at [email protected]

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7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Springwell Counseling
📍 243 N Duke St, Lancaster, PA 17602
📧 [email protected]
📞 (717) 208-2286

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8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”